Refunds
Refund policy
If I cannae roast it, ye don’t pay. Simple.
- I can’t make it: if your order breaks the house rules or I can’t make a fair roast from it, I’ll cancel it and refund you in full.
- You change your mind before delivery: reply to your order email and you’ll get a full refund.
- A problem with it: reply to your delivery email, or email hello@whitdidyesay.com, or DM me on Discord, and I’ll sort it out with you.
- Something’s wrong with it (broken file, wrong person, not what you ordered): I’ll fix it or refund you.
- After delivery, you can’t cancel just because you changed your mind, because you asked me to start straight away (see the house rules, section 6).
- Refunds go back to the card you paid with, normally within 5 to 10 working days.
Gie me a shout
A problem wi’ yer roast, or a question aboot a refund? Email me, or come say hello on Discord. I’ll get back tae ye.
On Discord, join the server then DM me. Keep yer order details in the DM, no’ the public chat.